KEH Camera Named Exclusive Zeiss Repair Partner in North America
On September 2, 2026, Zeiss Group revealed that KEH Camera is now the exclusive authorized service and repair center for Zeiss photography lenses and gear in the U.S. and Canada. KEH will handle repairs for items both under and out of warranty, including older models and the newest Otus ML primes for full-frame mirrorless cameras. Technicians at KEH will receive specialized training from Zeiss and use certified parts and calibration tools. Glenn Kaufman, the chairman and CEO of KEH, expressed pride in this new role, while Tony Wisniewski from Zeiss praised KEH's commitment to quality. Furthermore, KEH partners with Sony and Sigma. Repairs can be initiated through a specific Zeiss portal, with drop-off available at KEH's Atlanta location.
Key facts
- KEH Camera is named exclusive authorized repair and service center for Zeiss photography lenses and equipment in the U.S. and Canada.
- Partnership announced on September 2, 2026.
- KEH will perform in-warranty and out-of-warranty repairs for Zeiss customers.
- Repairs cover decades-old equipment and latest lenses like Otus ML primes.
- KEH technicians receive specialized training from Zeiss and use genuine parts and approved tools.
- Glenn Kaufman, chairman and CEO of KEH Camera, commented on the partnership.
- Tony Wisniewski, senior manager for Zeiss Photography Americas, also commented.
- KEH already has authorized repair partnerships with Sony and Sigma.
- Zeiss equipment owners can initiate repairs via dedicated Zeiss repair portal.
- KEH's retail location in Atlanta, Georgia, accepts direct drop-offs.
Entities
Institutions
- KEH Camera
- Zeiss Group
- Sony
- Sigma
- PetaPixel
Locations
- United States
- Canada
- Atlanta
- Georgia