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BOMBAYDC Redesigns Bharat Connect Website for Entire Payment Ecosystem

other · 2026-08-31

The Bharat Connect website, which handles approximately ₹5000 crore in daily bill payments, has undergone a redesign by BOMBAYDC. As reported by Creative Gaga, the initiative aimed to accommodate a wide range of users, including banks, NBFCs, billers, and businesses. Research indicated that the previous version prioritized internal organization over user requirements. The revamped site now includes specialized microsites for different stakeholders, streamlining documentation and resources according to user intent. An interactive statistics section enhances data accessibility. Additionally, the platform supports services such as B2B, UPMS, and UPI AutoPay, while being optimized for large datasets, responsive design, and rapid loading times. Content updates are now completed in under four hours, improving the agility of the national payment infrastructure.

Key facts

  • BOMBAYDC redesigned the Bharat Connect website.
  • Bharat Connect processes nearly ₹5000 crore in bill payments every day.
  • The redesign involved creating dedicated microsites for customers, billers, operating units, and developers.
  • An interactive statistics section with graphs and charts was introduced.
  • The platform now showcases services such as B2B, UPMS, Bharat Connect on WhatsApp, UPI 123Pay, ClickPay, UPI AutoPay, BOAT, CertPlay, and core APIs.
  • Content update times were reduced from one to two days to under four hours.
  • The website loads within 2 seconds and is responsive across devices.
  • The project was published as a case study by Creative Gaga.

Entities

Institutions

  • BOMBAYDC
  • Bharat Connect
  • Creative Gaga

Sources