Review of Sky Mobile Network Services and Customer Survey Findings

A review of Sky Mobile, a virtual network operating on O2's infrastructure, highlights its offerings primarily for existing Sky TV and broadband subscribers. The analysis, based on a survey of 1,022 Telegraph readers conducted from November 27 to December 11, 2025, reveals that 77% of Sky Mobile customers are satisfied with value, while reliability scores 83% approval. However, roaming charges are noted as expensive, with only 56% satisfaction. Tariffs require a minimum 12-month commitment, though discounts are available for initial periods. The network's 'Piggybank' feature allows unused data to be saved for up to a year. The review advises potential customers to compare deals carefully, especially for travel needs.