Remuseum Report Outlines Five Ways AI Can Humanise Museums

Key facts

• Remuseum, an independent research project organised by the Crystal Bridges Museum of American Art in Bentonville, Arkansas, published a report titled Five Ways that AI Can Humanise Museums.
• The report draws on a January 2026 convening of representatives from seven US museums, including MoMA, the Cleveland Museum of Art, the Detroit Institute of Arts and the Frye Art Museum.
• The report outlines five uses for AI in museums: residencies and commissions, fundraising, communication, staff development through AI training, and personalised visitor experiences.
• MoMA launched its lobby digital wall in 2022 with Refik Anadol's Unsupervised, which received mixed reviews, including criticism from Ben Davis in Artnet News.
• A January survey of 2,045 US adults by the American Alliance of Museums found more than 70% opposed AI use in exhibitions and 43% expected humans to create all museum content.
• The British Museum's sharing of AI-generated images on Instagram in January drew backlash.
• The Frye Art Museum uses AI to maintain a consistent voice based on a staff-developed guide, which may have helped increase web traffic from repeat visitors by 20%.
• The National Gallery of Art in Washington, DC, is exploring AI for art-historical interpretation, generating drafts from the museum's authoritative sources for staff to develop.