ARTFEED — Contemporary Art Intelligence

National Art Library and V&A Archives Release 2025 User Survey Results

institutional · 2026-03-14

The National Art Library and V&A Archives conducted a user survey in late 2024 to gather feedback on services at their South Kensington location. The initiative received 458 responses, with over 95% coming from in-person visitors, providing a reliable overview of current library usage. The survey was distributed through multiple channels including newsletters, online catalogues, and onsite QR codes. Results indicate strong appreciation for the library's services among the research community.

Key facts

  • Survey conducted in late 2024 by National Art Library and V&A Archives
  • 458 participants responded to the user experience survey
  • Over 95% of respondents were in-person visitors at South Kensington location
  • Survey distributed through newsletters, online catalogues, and onsite QR links
  • Findings provide reliable data on current library usage patterns

Entities

Institutions

  • National Art Library
  • V&A Archives
  • V&A Blog

Locations

  • South Kensington

Sources