Monocle Column Calls for Overhaul of Canadian Airports as TIFF and Investment Summit Bring Elite Traffic to Toronto

Toronto's private aviation services are witnessing a hectic 24 hours as the Toronto International Film Festival and the Canada Investment Summit kick off on Monday. Celebrities are arriving on Gulfstream and Global jets with little delay at customs, while commercial travelers face an outdated reception. After landing on Friday, the writer contends that Canadian airports are falling behind their international counterparts and recommends enhancements, such as establishing a distinct Canadian identity for federal agencies, employing welcoming frontline personnel, and using Singapore and Hong Kong as efficiency benchmarks. The piece also suggests that airports could be restructured as hospitality enterprises. In a separate note, the author traveled to Portugal on TAP, reflecting on the government's decision between Lufthansa and Air France-KLM for growth and profitability.