Discovery Museum Staff Member Highlights Historical Artifact and Museum Operations

Neville, a customer service assistant at Discovery Museum, discusses his role and preferences within the institution. As part of the front-of-house team, he greets visitors, provides information on exhibitions and facilities, and conducts guided tours. He also serves as a first aid responder. With two decades of experience, he aims to enhance visitor experiences and promote local heritage. Neville identifies the Jury Rig Propeller from the steam ship Kennet, created in 1899, as his favored museum object, noting its story of maritime ingenuity. The museum, part of Tyne & Wear Archives & Museums, was temporarily closed due to the COVID-19 pandemic, with Neville reassigned to city hosting duties until its scheduled reopening in September 2020.