Anthropic Tightens VPN Enforcement on Claude in Hong Kong, Suspending Long-Term User Accounts
Anthropic, the American AI firm, seems to have stepped up its enforcement of geographic limitations on its Claude models in Hong Kong. Local users have reported unexpected account suspensions after utilizing virtual private networks. On Thursday, complaints flooded X and Reddit, with accounts that had functioned for months through VPNs being abruptly disabled. A user from Hong Kong shared on the r/claude subreddit that they received an email from Anthropic's safeguards team indicating "suspicious signals" linked to their account, which would be terminated for policy breaches. "I used it with NordVPN from Hong Kong for six months, and today this happened," the user noted, while trying to recover conversation history. Some tech-savvy individuals are bypassing these restrictions by connecting through Singapore and using foreign payment methods. This enforcement represents a significant change for users who had depended on VPNs to access Claude, which is unavailable in Hong Kong.
Key facts
- Anthropic stepped up enforcement of geographical restrictions on Claude models in Hong Kong
- Local users reported abrupt account suspensions after accessing Claude through VPNs
- Complaints surfaced on X and Reddit on Thursday
- Accounts operated for months via VPNs were suddenly disabled
- A Hong Kong-based user on r/claude received an email from Anthropic's safeguards team citing "suspicious signals"
- The account would be revoked for usage policy violations
- The user said they used NordVPN from Hong Kong for six months
- Some users bypass blocks by routing through Singapore via VPNs and registering with foreign payment details
Entities
Institutions
- Anthropic
- NordVPN
- X
Locations
- Hong Kong
- Singapore
- United States