Workday launches AI agents for IT support and travel booking
Workday is introducing AI agents to automate IT support and employee travel booking. The new tools, named Sana for ITSM and a Travel Agent, will handle workflows from employee onboarding to expense reporting. This move aims to streamline administrative tasks within organizations using artificial intelligence.
Key facts
- Workday is launching AI agents for IT support and travel booking.
- The AI agents are named Sana for ITSM and a Travel Agent.
- They will automate workflows from employee onboarding to expense reporting.
- The announcement was made by Workday.
- The AI agents are designed to handle IT support tasks.
- The Travel Agent will manage employee travel booking.
- This is part of Workday's expansion into AI-driven automation.
- The tools aim to improve efficiency in workplace operations.
Entities
Institutions
- Workday
Sources
- Quartz —