Starbucks' 'Green Apron Service' Drives Growth but Strains Baristas
Starbucks is attributing a recent sales comeback to its 'Green Apron Service' model, which emphasizes human connection. However, baristas report that the initiative adds to their workload and stress, contributing to ongoing labor disputes. The company's stock has risen, but workers continue to unionize and strike, citing unsustainable pressures.
Key facts
- Starbucks' 'Green Apron Service' model is driving growth
- Baristas say the model increases strain
- Starbucks stock has risen recently
- Workers are unionizing and striking
- The initiative emphasizes human connection
- Labor disputes continue at Starbucks
Entities
Institutions
- Starbucks
Sources
- Quartz —