Seven faces missing from 9/11 Memorial Museum portrait installation

At the National 9/11 Memorial Museum in New York, an installation of 2,983 portrait tiles commemorates the victims of the September 11, 2001 attacks. Fifteen years on, seven faces remain missing, represented by oak leaves. The New York Times, in an article by David W. Dunlap and Susan C. Beachy, highlights these seven individuals: Gregorio, Michael, Wilfredo, Albert, Ching, Antonio, and Kerene Gordon. Kerene Gordon, born in Kingston, Jamaica in 1958, worked for a catering company at the World Trade Center; her face is unknown because she died before the advent of Facebook. Chief curator Jan Seidler Ramirez stated the museum's commitment to honoring each victim individually, not as abstract statistics. Over the years, hundreds of portraits have been replaced with higher-resolution images, and extensive searches have been conducted to find photos of the missing. Three families declined to participate. The museum appeals to the public for any information that might help replace the remaining oak leaves with photographs.