OpenAI launches workspace agents in ChatGPT for teams
OpenAI has unveiled a new feature in ChatGPT known as workspace agents, which aims to facilitate collaborative efforts by enabling teams to create shared AI agents for complex tasks. These agents are cloud-based and powered by Codex, capable of integrating with various systems while adhering to established guidelines and obtaining necessary approvals. For instance, a designated sales agent can handle lead qualification and follow-up communications. Currently, this feature is available in research preview for users subscribed to ChatGPT Business, Enterprise, Edu, and Teachers plans, free until May 6, 2026, after which a credit-based model will be initiated.
Key facts
- Workspace agents are powered by Codex and run in the cloud.
- They can be shared within an organization and used in ChatGPT or Slack.
- Available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans.
- Free until May 6, 2026, then credit-based pricing.
- Admins can control tool access, actions, and require approval for sensitive steps.
- Compliance API provides visibility into agent configuration and runs.
- GPTs remain available and can be converted into workspace agents.
- Examples include sales, accounting, product feedback, and software review agents.
Entities
Institutions
- OpenAI
- ChatGPT