Medicare's ACCESS Program Opens AI-Driven Payment Model for Chronic Care
On April 30, the Centers for Medicare & Medicaid Services (CMS) introduced ACCESS (Advancing Chronic Care with Effective, Scalable Solutions), a decade-long initiative aimed at evaluating a payment model that incentivizes health outcomes. Among the 150 organizations participating is Pair Team, a healthcare firm established in 2019, which employs 850 staff members and plans to serve one million patients within three years. The program will commence on July 5 and will address conditions such as diabetes, hypertension, chronic kidney disease, obesity, depression, and anxiety. Organizations will receive stable payments and can earn full compensation when patients achieve specific health targets, such as reduced blood pressure. This marks the first instance where Medicare can compensate for AI tools that monitor patients. However, risks include potential data breaches and financial viability, with a CBO report predicting a $5.4 billion increase in spending.
Key facts
- ACCESS is a 10-year CMS program testing outcome-based payments for chronic care.
- Pair Team was accepted into ACCESS on April 30, 2026, as one of 150 participants.
- The program goes live July 5, 2026.
- Pair Team deployed a voice AI agent called Flora for patient interactions.
- A study in the Journal of General Internal Medicine showed Pair Team's model reduces avoidable ER visits.
- Pair Team has raised about $30 million from Kleiner Perkins, Kraft Ventures, and Next Ventures.
- The program was designed by Abe Sutton and Jacob Shiff, former startup operators.
- A 2023 CBO analysis found CMS innovation programs increased federal spending by $5.4 billion.
Entities
Institutions
- Centers for Medicare & Medicaid Services
- Pair Team
- Kleiner Perkins
- Kraft Ventures
- Next Ventures
- Journal of General Internal Medicine
- Congressional Budget Office
- Whoop
- Rubicon Founders
Locations
- California
- United States