How to Detect Hacked Accounts on ChatGPT, Claude, and Perplexity
TechCrunch has published a guide on how to check if your accounts on AI platforms like ChatGPT, Claude, and Perplexity have been hacked. The guide emphasizes using unique passwords stored in a password manager and enabling multi-factor authentication (MFA) for added security. ChatGPT and Perplexity offer MFA, while Claude does not, instead relying on email login links. To check for suspicious activity on ChatGPT, users can navigate to Settings > Security and Login > Active Sessions, where they can log out unrecognized devices or all sessions. For Claude, users can go to Settings > Account > Active sessions to manage devices. Perplexity does not display active sessions, so users are advised to sign out of all sessions and log back in with a six-digit code sent via email. The guide provides step-by-step instructions for each platform, including how to reset passwords for ChatGPT and how to re-authenticate for Claude and Perplexity.
Key facts
- ChatGPT and Perplexity offer multi-factor authentication (MFA).
- Claude does not offer MFA; it uses email login links instead of passwords.
- ChatGPT users can check active sessions under Settings > Security and Login.
- Claude users can manage active sessions under Settings > Account.
- Perplexity does not show active sessions; users must sign out of all sessions and log back in.
- TechCrunch recommends using unique passwords and a password manager.
- The guide was published on August 15, 2026.
Entities
Institutions
- TechCrunch
- ChatGPT
- Claude
- Perplexity
- Anthropic