ESnet's ORBIT Project: Agentic AI for Network Operations
The ORBIT (Operations Responses and Business Intelligence Toolkit) project applies agentic AI to address operational challenges in ESnet's Network Operations Center (NOC). Initiated for the upcoming ESnet 7 initiative, ORBIT targets slow data retrieval from siloed sources, lengthy incident tickets, and context loss during shift handoffs. The system integrates into ServiceNow, ESnet's incident management platform, using a modular architecture with a centralized reasoning hub, tool access via MCPs, a semantic search layer, and an operator chat interface. ORBIT aims to automate routine tasks, synthesize cross-source data, and deliver actionable insights within existing workflows.
Key facts
- ORBIT stands for Operations Responses and Business Intelligence Toolkit.
- ORBIT is designed for ESnet's Network Operations Center (NOC).
- ESnet 7 is the upcoming initiative that prompted ORBIT.
- ORBIT addresses slow data retrieval from siloed sources.
- ORBIT addresses lengthy and difficult-to-parse incident tickets.
- ORBIT addresses context loss across shift handoffs.
- ORBIT is integrated into ServiceNow.
- ORBIT uses a modular, layered architecture with a centralized reasoning hub.
Entities
Institutions
- ESnet
- ServiceNow