English National Ballet customer data exposed in Beacon CRM hack

English National Ballet (ENB) has disclosed a data breach affecting customer contact information. The incident occurred when the company switched to a new customer relations service provider, Beacon CRM, which experienced a cybersecurity incident involving unauthorized access to its systems. ENB informed affected customers via email, apologizing for the concerning incident. While no passwords or payment details were leaked, the organization warned customers to be cautious of unexpected emails and to verify senders before clicking links. The potentially compromised data includes email addresses, business phone numbers, and business addresses. A spokesperson for Beacon stated they are taking the matter very seriously and have acted promptly to secure their systems, notifying relevant authorities. They also confirmed no service interruption occurred as a result of the incident. ENB, based in east London, emphasized its commitment to addressing the issue. The breach highlights the risks associated with third-party service providers in the arts sector.