AI voice startup Vapi reaches $500M valuation after Amazon Ring selects its platform
Vapi, an AI voice startup co-founded by Jordan Dearsley and Nikhil Gupta, has reached a valuation of $500 million following a $50 million Series B funding round led by Peak XV Partners. Amazon Ring selected Vapi's platform over 40 competitors to manage all inbound customer calls for the 2025 holiday season. As a result, Ring now directs 100% of its incoming calls through Vapi, which has led to enhanced customer satisfaction, according to Jason Mitura, vice president of software development at Amazon Ring. Vapi, which has handled over 1 billion calls and processes between 1 million to 5 million daily, serves clients like Kavak, Instawork, and Intuit. The Series B round also included investments from Microsoft’s M12, Kleiner Perkins, and Bessemer Venture Partners, raising total funding to $72 million. Vapi plans to utilize the new capital to bolster its engineering and infrastructure teams while maintaining a focus on providing enterprises with detailed control over AI agent functionality.
Key facts
- Vapi raised $50 million Series B led by Peak XV Partners at $500 million valuation.
- Amazon Ring chose Vapi over 40 rivals to handle all inbound customer calls.
- Ring routes 100% of its inbound calls through Vapi's platform.
- Vapi has processed over 1 billion calls, with 1-5 million calls daily.
- Enterprise customers include Amazon Ring, Kavak, Instawork, New York Life, UnityAI, Cherry, and Intuit.
- Vapi's self-serve platform has been used by over 1 million developers.
- Series B investors include Microsoft's M12, Kleiner Perkins, and Bessemer Venture Partners.
- Total funding for Vapi is $72 million.
Entities
Institutions
- Vapi
- Amazon Ring
- Peak XV Partners
- Microsoft's M12
- Kleiner Perkins
- Bessemer Venture Partners
- Y Combinator
- Superpowered
- Kavak
- Instawork
- New York Life
- UnityAI
- Cherry
- Intuit
- TechCrunch
- University of Waterloo